Privacy Policy

Last updated: March 17, 2025

Introduction

At BTC.Domains, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We collect several types of information from and about users of our website:

Personal Information - Name and contact information (email address, phone number) - Communication preferences and history - Domain inquiries and transaction details - Payment information (processed securely through our payment providers)

Automatically Collected Information - IP address and device information - Browser type and version - Operating system - Pages visited and time spent on our website - Referring website addresses - Language preferences

Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various purposes, including:

- Process Transactions: To complete and fulfill your domain purchases, transfers, and related services - Provide Customer Support: To communicate with you about your inquiries and provide assistance - Improve Our Services: To understand how users interact with our website and enhance user experience - Marketing and Communication: To send you information about our services, updates, and promotions (if you've opted in) - Security and Fraud Prevention: To detect and prevent fraudulent transactions and enhance security - Legal Compliance: To comply with applicable laws, regulations, and legal processes

We process your personal data based on legitimate interests, contract fulfillment, legal compliance, and/or your consent, depending on the specific context and type of processing.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

- The length of time we have an ongoing relationship with you - Whether there is a legal obligation to which we are subject - Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

- Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or servicing you, including escrow services for transaction processing - Domain Registrars and Registries: For domain transfer and registration processes - Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests - Business Transfers: In connection with any merger, acquisition, financing, or sale of company assets - With Your Consent: When you have provided consent to share your information

All third parties with whom we share your data are required to use your information in accordance with our instructions and this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Encryption of sensitive information - Regular security assessments - Access controls and authentication procedures - Secure network infrastructures

However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

- Access: Request access to your personal information - Correction: Request correction of inaccurate or incomplete information - Deletion: Request deletion of your personal information in certain circumstances - Restriction: Request restriction of processing of your personal information - Data Portability: Request the transfer of your personal information - Objection: Object to processing of your personal information - Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that some requests may be subject to limitations or requirements under applicable law.

International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers and third-party service providers may be located in various countries around the world.

If you are located in the European Economic Area (EEA), UK, or Switzerland, we ensure that any transfer of your personal information to countries outside these regions is protected by appropriate safeguards, including standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

For significant changes that materially alter your rights or obligations under this policy, we will provide a more prominent notice, such as sending you an email notification.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

privacy@btc.domains

We will respond to your inquiry as soon as reasonably possible, typically within 30 days.

For any privacy-related inquiries, please contact us.